In critical times, setting up of a crisis committee is essential, independently from the company’s activity. Assessing which roles need to be part of the crisis management team and what the responsibilities need to be is a vital step in the overall development of the crisis management capability. Extraordinary situations require extraordinary decisions, measures, and processes to implement. In order to mitigate risks, crisis scenarios need to be set up and stress-tested by the team in order to maintain business continuity in any circumstances. EXIM’s pandemic committee meets every day with the help of telecommunications, and it supervises all levels of the operations to ensure full support to our clients, customers and other stakeholders.